General

The setup reports ‚No SSE 2 support‘.
The report says, that your PC does not support SSE 2 which is required by our software.This error therefore only occurs on older computers. For informatio...
Tue, 6 May, 2025 at 4:36 PM
The program does not start or demands for a .net framework.
There is no ‘.Net-Framework’ by the Microsoft company on your computer or the components do not work properly. .Net is a basic component of the operating s...
Tue, 6 May, 2025 at 4:38 PM
No Win32-application
If you get the error code ‘is not a valid Win32 application’ during installation or start of the program, it could be due to the following reasons: The d...
Tue, 6 May, 2025 at 4:35 PM
Do you have problems with the serial key?
Please ensure that all letters are capitalised. Furthermore, we do not use the letter ‘O’, only the number ‘0’. Make sure that there are no additional spac...
Tue, 6 May, 2025 at 4:39 PM
How do I create a screenshot?
In Windows 10 and 11, you can use Windows' own “Snipping Tool” to take screenshots.  To do this, press the ‘Windows logo key’, ‘Shift’ and ‘S’ at the ...
Tue, 6 May, 2025 at 4:34 PM
What does ‚Error Code 1638‘ mean during installation?
Another version of this product is already installed and the installation of this version can therefore not be continued. Please uninstall the existing ver...
Tue, 6 May, 2025 at 4:44 PM
I lost my serial number. What now?
If you have purchased a software from us and no longer have your purchased serial number and the corresponding download link, you can request the data for a...
Tue, 6 May, 2025 at 4:46 PM