General

The setup reports ‚No SSE 2 support‘.
The report says, that your PC does not support SSE 2 which is required by our software.This error therefore only occurs on older computers. For informatio...
Fri, 14 Feb, 2025 at 12:10 PM
The program does not start or demands for a .net framework.
There is no ‘.Net-Framework’ by the Microsoft company on your computer or the components do not work properly. .Net is a basic component of the operating ...
Tue, 28 Feb, 2017 at 11:43 AM
No Win32-application
If you get the error code ‘is not a valid Win32 application’ during installation or start of the program, it could be due to the following reasons: T...
Tue, 28 Feb, 2017 at 11:42 AM
Do you have problems with the serial key?
Please ensure that all letters are capitalised. Furthermore, we do not use the letter ‘O’, only the number ‘0’. Make sure that there are no additional spac...
Fri, 14 Feb, 2025 at 3:46 PM
How do I create a screenshot?
If you want to take a photo of an open window, you first have to make sure that you can see the window. To make sure, that the window is active, please cl...
Tue, 28 Feb, 2017 at 11:42 AM
What does ‚Error Code 1638‘ mean during installation?
Another version of this product is already installed and the installation of this version can therefore not be continued. Please uninstall the existing ve...
Tue, 28 Feb, 2017 at 11:41 AM
I lost my serial number. What now?
If you have purchased a software from us and no longer have your purchased serial number and the corresponding download link, you can request the data for a...
Fri, 14 Feb, 2025 at 4:01 PM